Returns and Refunds 

Product Return Policy

At PolyReGen Ventures, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our return policy allows you to:

Return Period: Return products within 7 days of delivery.

Eligibility for Returns:

• The product must be unused, in its original packaging, and with all tags intact.
• Damaged, defective, or incorrect items can be returned with proper documentation (e.g., photo proof).
• Items on sale or clearance are not eligible for return unless they arrive damaged or defective.

Return Process:

• Contact our support team to initiate a return.
• Provide the order ID and reason for the return.
• Pack the product securely and hand it over to our designated courier.

Refund Process and Timeline

We process refunds promptly after receiving and inspecting the returned items. Here’s how it works:

Inspection: Once we receive the returned product, it will be inspected to ensure it meets our return policy criteria.

Approval/Denial: If approved, the refund will be initiated. If denied, we will notify you with an explanation.

Refund Methods:

• Payments made via credit/debit cards, mobile wallets, or bank transfers will be refunded to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or mobile wallet.

Timeline: Refunds are typically processed within 7-10 business days after return approval. Processing times may vary depending on your bank or payment provider.

Contact for Support

For assistance with returns or refunds, reach out to our customer support team:

Email: [email protected]

Phone: +880-XXXXXXXXXX

Live Chat: Available on our website during business hours.

Our goal is to make your experience with PolyReGen Ventures smooth and worry-free.Please don’t hesitate to contact us for any issues or questions!